Processing time & payment:

The time I need to prepare an order for dispatch varies. For details, see individual items.

Payment is taken upfront (there is an option to split the payment into two parts – please reach out to me ahead of purchasing if you wish to do so)
There is a 24 hour cancellation policy, after that if the customer decides that they no longer want the item, there will only be a partial refund or no refund if the sculpture is already baked.
 
Returns:

Because of the nature of the items on offer, unless they arrive damaged or defective, I cannot accept returns for custom sculptures.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.