Shop Policy

Prices

Ready-Made Sculptures are priced individually, please check the listings in my shop. Delivery included.

Personalised Mini Guinea Pig:

  • Sleeping: £107 – £124
  • Standing & Relaxing: £118 – £135

Personalised Guinea Pigs In Blanket:

  • 2 Guinea Pigs: £149 – £169
  • 3 Guinea Pigs: £189 – £205

First price applies to UK, second to international. Includes delivery except for United States. There’s a delivery charge to United States, this covers both the courier and tariff fees. 

Custom Sculptures start from £700 depending on the level of customisation and accessories. Please reach out to talk about creating a unique sculpture of your pet and I’ll be able to give you an exact quote, including the delivery charge as this is dependent on the destination!

Processing time & Cancellations

Processing time & payment:

Ready-Made Sculptures are dispatched within 1-3 working days. 

Personalised Mini Guinea Pig Sculptures take around 2-4 weeks to complete depending on how many I’m working on at that moment.

For Custom-made Sculptures, the timeframe varies depending on the size and complexity of the piece. Pet sculptures usually take around 6–8 weeks. I’ll send photo updates before baking and after painting to ensure the sculpture looks exactly as you envisioned (or better!)

Payment is taken upfront (there is an option to split the payment into two parts – please reach out to me ahead of purchasing if you wish to do so)

There is a 24 hour cancellation policy, after that if the customer decides that they no longer want the item, there will only be a partial refund or no refund if the sculpture is already baked.
 
Returns, damage, and lost orders:

Because of the nature of sculptures being made to order, I cannot accept returns. In the event an order is damaged or lost, I will endeavour to replace/fix the sculpture. Delivery will be split evenly between me and the buyer if a damaged sculptures needs to be sent back for restoration. 

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

For US Customers – there’s a delivery charge  on some of my sculptures. It covers the 10% tariff fee, which I will take care of upon scheduling the delivery. Lower value sculptures are still sent with Royal Mail/USPS and the buyer will be responsible for paying the fees. 

I am unable to sell to EU countries at the moment.